Patient Safety Guide · Dubai
How to verify a clinic's
DHA license in Dubai
Before any injectable or medical aesthetic treatment, confirm that the facility and the practitioner treating you are licensed by the Dubai Health Authority. Here is how to check, and what to look for.
What a DHA license is
Why licensing matters before any medical treatment
In Dubai, medical and aesthetic clinics are regulated by the Dubai Health Authority (DHA). A DHA license confirms that a facility meets clinical, hygiene and safety standards, and that the professionals working there are individually qualified and registered to practise.
There are two separate things to verify: the facility licence (the clinic itself) and the professional licence of the individual doctor, dentist, nurse or therapist who will treat you. A venue can look polished and still not be licensed to perform the procedure you are booking.
Checking a licence takes a few minutes and is entirely reasonable to ask about. A reputable clinic will share its details openly and will never treat the question as an inconvenience.
The verification process
How to check a clinic on the DHA portal
- STEP 1
Start at the official DHA website
Go to the Dubai Health Authority's official website at dha.gov.ae. The DHA operates the Sheryan licensing system, which is the government register of licensed health facilities and professionals in Dubai. Use only the official government domain and avoid look-alike links.
- STEP 2
Find the licensing or 'verify a facility' service
Look for the health-professional and facility verification service (often listed under Sheryan or the DHA e-services). It lets the public search for a clinic or an individual practitioner by name or licence number to confirm the licence status.
- STEP 3
Search the facility name
Enter the clinic's registered name and confirm it appears as an active, licensed facility. Check that the licensed activities match the type of care you are booking, since some venues are licensed only for specific services.
- STEP 4
Verify the individual practitioner
Search the name of the doctor, dentist or nurse who will actually perform your treatment and confirm their professional licence is active and in the relevant specialty. The person treating you should be personally licensed, not only the clinic.
- STEP 5
Ask the clinic directly if anything is unclear
A trustworthy clinic will happily provide its facility licence and confirm the treating practitioner's credentials on request. If a venue cannot or will not, treat that as a serious warning sign.
Government portals are updated from time to time, so the exact menu names may change. When in doubt, start from dha.gov.ae and follow the official licensing or verification links.
What to look for
Two licences, not one
A valid facility licence
The clinic itself must hold an active DHA facility licence, and the licensed activities should cover the treatment you want. This is what makes the premises a legitimate medical setting rather than an informal venue.
Licensed practitioners
The doctor, dentist, nurse or therapist treating you must hold a current DHA professional licence in the appropriate specialty. Injectables and medical procedures should only be performed by a licensed medical professional.
A proper medical consultation
Licensed care includes an assessment of your history, suitability and expectations before treatment. A consultation is a standard part of safe practice, not an optional extra.
Before injectables
Red flags to walk away from
Injectables such as Botox and fillers are medical procedures. Before booking any injection, be cautious if you notice any of the following:
- Treatments offered in non-clinical settings such as homes, hotel rooms, salons or pop-up events with no licensed medical facility.
- No consultation offered, or pressure to be injected on the same visit without any assessment of your medical history.
- Prices that seem far too good to be true, which can signal unlicensed products or unqualified injectors.
- Reluctance to name the treating practitioner, show the facility licence, or explain who is legally responsible for your care.
- No clear plan for follow-up, aftercare or how complications would be managed by a qualified professional.
About Elora
Elora is a DHA-licensed polyclinic
Elora Aesthetics Polyclinic is a licensed medical facility in Dubai, regulated by the Dubai Health Authority. Treatments are carried out by qualified, licensed practitioners, and every plan begins with a proper consultation. You are welcome to view our facility licence and to ask about the credentials of the practitioner who will treat you.
Frequently asked questions
What is the difference between a facility licence and a practitioner licence?
A facility licence covers the clinic as a medical premises, while a practitioner licence covers the individual doctor, dentist, nurse or therapist. Both should be valid, since a licensed venue does not guarantee that every person working there is licensed for your procedure.
Where can I verify a Dubai clinic's licence?
Start at the Dubai Health Authority's official website, dha.gov.ae, and use its licensing verification service (the Sheryan system). It lets the public confirm whether a facility or a professional holds an active licence in Dubai.
Is it rude to ask a clinic for its licence?
Not at all. Confirming that a facility and its practitioners are licensed is a normal, responsible step before medical treatment. A reputable clinic will share this information openly.
Why is licensing especially important before injectables?
Botox, fillers and similar treatments are medical procedures that carry risk if performed incorrectly. A licensed facility and a licensed practitioner help ensure the product, technique and aftercare meet recognised medical standards.
Is Elora a licensed clinic?
Yes. Elora Aesthetics Polyclinic is licensed by the Dubai Health Authority, its treatments are performed by licensed practitioners, and its facility licence is available to view.